Parts Advisor
South of Lincoln

Full-time | Permanent
Reed is currently recruiting for a Parts Advisor to join an established client of ours, within a busy branch based in South Lincoln.
The Role
Reporting to the Parts & Retail Manager, you will support the day-to-day operation of the parts department. The role involves responding to parts enquiries from customers and technicians, processing orders, and consistently delivering a high standard of customer service both face-to-face and over the telephone.
This is a customer-facing role within a fast-paced retail environment, requiring accuracy, organisation, and strong communication skills.
Key Responsibilities
*Handling customer and technician enquiries regarding parts
*Processing, dispatching, and managing customer orders accurately
*Providing advice on products and services in person, by phone, and via email
*Handling cash and card payments with attention to detail
*Supporting retail counter and showroom activity
*Working effectively as part of a team while using initiative where required
About You
You will enjoy working with customers and be confident operating in a busy retail setting.
Essential skills and experience:
*Previous experience working in a retail environment
*Strong communication skills with a polite and professional manner
*Excellent numeracy, literacy, and attention to detail
*General computer skills, including email and internet use
*Ability to work calmly and efficiently during busy periods
*Team-focused, with the ability to work independently
*Smart and presentable appearance
*Motivated by sales and working towards targets
Desirable (but not essential):
*Knowledge of parts or products within the motor or technical sector
*Experience working in a showroom environment
Hours & Contract
*39 hours per week*Monday–Thursday: 8:00am–4:30pm
*Friday: 8:00am–3:30pm
*30-minute unpaid lunch break

*Saturdays as per rota
*Overtime paid at time and a half (after 39 hours, Monday–Friday)
*Permanent, full-time, hourly paid role
Salary
*Competitive, dependent on skills and experience
Benefits
*32 days annual leave including bank holidays
*Company Sick Pay Scheme
*Workplace Pension
*Employee Referral Bonus Scheme
*Winter Flu Jab Service
*Car Tyre Discount
*Staff Discount in Country Stores
*Death in Service Cover (2 x salary)
*Onsite parking
Start Date
*Immediate (subject to notice period)
Our client is looking to interview as soon as possible, with a view to undertake a 2-stage interview process.