IT Support Technician
Location: Harrogate – Site Based (with occasional local travel)

Elevation Tech & Transformation working with a well-established organisation in the manufacturing/logistics sector who are looking to bring in a hands-on IT Support Engineer to join their Harrogate site.
This is a great opportunity for someone who enjoys a fast-paced, operational environment and wants to play a key role in keeping critical systems running smoothly across production and warehouse functions.
The Role:
You’ll be the go-to person for IT support across the site, ensuring infrastructure, systems and users are fully supported. This role will involve a mix of desk-based support, on-the-ground troubleshooting and project work, with occasional travel to nearby sites.
Key Responsibilities:
*Provide day-to-day IT support across hardware, software, and network infrastructure
*Troubleshoot and resolve issues across desktops, servers, and warehouse systems
*Support and maintain Microsoft 365 environment
*Assist with network support (ideally Cisco-based environments)
*Work with ERP and Warehouse Management (WHM) systems, ensuring integration and uptime
*Support site operations, including manufacturing and logistics systems
*Participate in system upgrades, rollouts, and continuous improvements
*Liaise with third-party vendors and internal stakeholders
What We’re Looking For:
*Previous IT support experience within a manufacturing or logistics environment (essential)
*Strong understanding of networking principles (Cisco experience preferred)
*Experience supporting ERP systems and Warehouse Management systems (WMS/WHM)
*Solid knowledge of Microsoft 365
*Hands-on, proactive approach with strong problem-solving skills
*Ability to work independently in a site-based role
*Full UK driving licence (for local site travel)
If you’re an IT Support professional with experience in manufacturing or logistics and enjoy being close to the action, this could be a great next step!
Apply now or get in touch for more details.