An exciting opportunity has arisen for an Interim Credit Controller to join a forward-thinking organisation in London, within the real estate sector. This role is perfect for someone who thrives in a collaborative finance team and enjoys the challenge of managing credit control processes during periods of change and increased activity. You will play a vital part in ensuring timely collections, accurate reporting, and maintaining strong relationships with both internal stakeholders and valued customers. The position offers hands-on involvement in day-to-day credit control, debt management, and cash allocation, while also providing exposure to process improvement initiatives within a dynamic and inclusive environment. If you are looking for a role where your attention to detail, communication skills, and ability to adapt will be truly valued, this could be the perfect next step in your career.
Responsibilities:
* Proactively manage overdue accounts by following established credit control procedures to ensure timely collection of outstanding balances.
* Collaborate with the Credit Control Supervisor to support escalations related to aged debt and assist in arranging suitable payment plans for customers.
* Act as a key point of contact for both internal stakeholders and external customers regarding queries on outstanding balances, ensuring all communications are handled professionally and efficiently.
* Maintain comprehensive notes and follow-up actions on customer accounts to ensure accurate records are kept at all times.
* Perform daily bank checks and allocate cash receipts promptly and accurately, investigating any unallocated items in coordination with the Treasury team as necessary.
* Assist in preparing regular reports on credit balances and aged debts for review by senior finance staff, supporting ongoing reporting requirements across the department.
* Provide regular updates to Operations and Finance teams regarding debtor positions, attending meetings as required to deliver clear factual information.
* Build positive working relationships with colleagues across departments as well as with external customers to resolve queries collaboratively and efficiently.
* Support finance transformation initiatives such as increased automation of dunning processes by following updated documentation and identifying opportunities for further improvement.
* Contribute to month-end close activities related to credit control and provide ad hoc support on business rates processes or other finance tasks as needed.


The Ideal Candidate:
* A minimum of two years’ experience working in a Credit Controller position within high-volume environments such as retail or hospitality sectors is essential for success in this role.
* Immediately available / 2-week notice period maximum.
* Demonstrated expertise supporting debt recovery efforts including cash allocation processes and account reconciliations is highly desirable.
* Experience contributing to finance process improvements or system changes would be advantageous but not mandatory.
* Advanced proficiency using Microsoft Excel is required; familiarity with SAP Business ByDesign or Salesforce would be beneficial.
* Previous experience working within multi-site organisations is important due to the scale of operations involved.
* Strong analytical abilities combined with excellent planning and coordination skills are necessary for effective performance.
* Outstanding communication skills paired with proven stakeholder management capabilities enable efficient query resolution across teams.
* A keen eye for detail coupled with robust organisational skills ensures accuracy in all aspects of credit control work.
* The ability to manage competing priorities calmly under pressure while meeting demanding deadlines is vital for this interim position.
* A proactive approach along with resilience when facing challenges helps maintain momentum during busy periods.


Next Steps:
If you are ready to take on this rewarding interim opportunity where your expertise can make a tangible difference during an exciting period of transformation, we encourage you to apply now!
Apply today by clicking on the link provided-your next career move awaits!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates