The Company:
After experiencing phenomenal growth - doubling their workforce in the last two years - we are looking for a motivated Account Executive to join an exciting business who provide a host of innovative Healthcare solutions. This role offers mostly remote working with a requirement of at least one day in the office per week, in Oxford City Centre.
The Role:
You will primarily be responsible for providing full operational support to Account Managers in the team, with the delivery of new projects driving quality, performance client satisfaction. Key responsibilities include:
*Providing day to day operational and administrative support to Account Managers ensuring targets and SLA’s are achieved across the delivery of new projects.
*Maintain relationships with existing clients, and nurture new ones, ensuring repeat business.
*Supporting Account Managers with growing projects and monitoring data to ensure projects are performing.
*Overcome any objections and problem solve through clear communication with clients and stakeholders.
*Support the team with the creation of any bespoke reporting requirements.
*Ensure client satisfaction is monitored via regular surveys, collating and interpreting results.
About You:
To be successful in this role, you should be able to demonstrate the key skills and attributes below. In return, you can expect constant support and encouragement enabling you to grow your career and be presented with progression opportunities.
*Excellent communication skills – both verbal and written.
*Be motivated to succeed, and results driven.
*Ability to manage multiple tasks and prioritise workload.
*IT literate – competent using Excel, and ideally PowerPoint.
*Strong team player.
*Prior experience in a service driven environment would be preferred.
*Graduates with at least one years working experience in a commercial environment are also encouraged to apply.