Sales Team Leader
Permanent
Monday - Friday 38.5 hours between 8.30am - 7pm / 1 in 3 Saturday mornings 9am - 1pm
Stoke on Trent
£26,000 - £28,000 + uncapped commission

As a Sales Team Leader, you’ll be responsible for leading, motivating and developing a team of sales advisors, ensuring both individual and team targets are achieved while maintaining high standards of compliance and customer service.

You’ll play a key role in the day-to-day running of the team, supporting performance, coaching individuals, and working closely with senior management to ensure operational success.

Key responsibilities include:

*Leading and motivating a team to achieve sales targets and KPIs
*Monitoring performance and delivering regular coaching and feedback
*Supporting compliance, quality and regulatory standards (FCA / TCF)
*Conducting 1:1s, monthly reviews and ongoing development plans
*Assisting with rota planning, workflow and call management
*Supporting recruitment, onboarding and training of new staff
*Acting as a role model for professionalism and customer service

Desired skills and experience

We’re looking for a confident and driven leader who can bring out the best in others while maintaining high standards and a positive team culture.

*Previous experience within insurance (essential)
*Experience in a leadership, supervisory or senior sales role
*Strong understanding of compliance, FCA guidelines and TCF
*A proven track record of managing performance and achieving results
*Excellent communication skills with the ability to influence and motivate
*A proactive, organised and professional approach

In return

*Competitive salary of £26k-£28k
*Uncapped commission with realistic £40k-£60k OTE
*Long-term progression and stability
*Supportive leadership team and positive working culture
*Incentives, bonuses and increasing annual leave with service

If you’re ready to take the next step in your career and move into a role where you can lead, develop and make a real impact — we’d love to hear from you. Please apply now or contact Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process.

Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.