KEY RESPONSIBILITIES:
*Collect outstanding debts within agreed terms
*Achieve cash collection and debtor targets
*Chase overdue invoices via phone and email
*Maintain accurate records of collection activity
*Work with stakeholders to manage key accounts
*Identify payment issues and take corrective action
*Resolve invoice disputes and support payment negotiations
*Handle queries and manage client invoicing portals
*Perform reconciliations and support cash postings
*Manage credit notes and ensure contract compliance
*Provide ad hoc reporting and support finance objectives
ESSENTIAL SKILLS & EXPERIENCE:
*Background in a fast-paced, professional environment
*Knowledge of credit control and sales ledger processes
*Experience with credit control systems
*Strong Excel and Word skills
*Ability to manage workload and prioritise effectively
*Confident dealing with clients and senior stakeholders
PERSON SPECIFICATION:
*Strong communication and interpersonal skills
*High attention to detail and accuracy
*Proactive, organised, and self-motivated
*Team player with a flexible approach
*Confident building relationships across all levels
*Able to identify and escalate risks when needed
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