Customer Insights Strategy Lead
other jobs Harnham - Data & Analytics Recruitment
Added before 4 Days
- England,London,City of London
- Full Time, Permanent
- £60,000 - £90,000 per annum
Job Description:
Customer Insights and Strategy Transformation Lead
London, hybrid working with 2 days per week in the office. £60,000 to £90,000 plus 16 percent bonus.
This is a high visibility role for someone who wants to shape how customer insight influences strategy, change and commercial decision making. You will sit at the centre of analytics, BI and insight, with the remit and autonomy to build a customer insight capability that delivers real outcomes, not just reports.
The Company
They are a large, established organisation investing heavily in becoming more customer led and insight driven. Data, analytics and insight are seen as critical enablers of strategic transformation. Teams work collaboratively across analytics, marketing, product and technology, with strong senior sponsorship for insight-led decision making.
The Role
*Act as the strategic link between customer insight, central analytics, BI and self service reporting.
*Define the customer insight vision, operating model and prioritisation frameworks.
*Champion a customer first mindset and ensure insight informs strategy, change initiatives and day to day decisions.
*Work closely with marketing, product and data science teams to embed insight into delivery.
*Balance strategic direction with hands on delivery, including analysis, tooling and insight communication.
*Improve confidence in customer data as a strategic asset and uplift ways of working across insight teams.
Your Skills and Experience
*Strong commercial experience in customer analytics or customer insight leadership.
*Advanced SQL skills and strong experience with Power BI or equivalent BI tools.
*Python capability is highly desirable, particularly for advanced or predictive insight.
*Proven ability to translate data into clear, actionable business insight.
*Experience building or supporting predictive models or analytical frameworks.
*Strong stakeholder ownership, with a focus on delivery and impact over theory.
What They Offer
*Salary banding of £60,000 to £90,000, with a sweet spot in the mid to high £70,000s.
*16 percent bonus.
*Hybrid working with two days per week in the London office.
*A highly visible role with genuine influence over how insight, data and analytics work together.
*The opportunity to build capability and shape something that lasts.
How to Apply
Apply now to find out more about this opportunity and how you could shape the future of customer insight in a business where your work will have real impact.
London, hybrid working with 2 days per week in the office. £60,000 to £90,000 plus 16 percent bonus.
This is a high visibility role for someone who wants to shape how customer insight influences strategy, change and commercial decision making. You will sit at the centre of analytics, BI and insight, with the remit and autonomy to build a customer insight capability that delivers real outcomes, not just reports.
The Company
They are a large, established organisation investing heavily in becoming more customer led and insight driven. Data, analytics and insight are seen as critical enablers of strategic transformation. Teams work collaboratively across analytics, marketing, product and technology, with strong senior sponsorship for insight-led decision making.
The Role
*Act as the strategic link between customer insight, central analytics, BI and self service reporting.
*Define the customer insight vision, operating model and prioritisation frameworks.
*Champion a customer first mindset and ensure insight informs strategy, change initiatives and day to day decisions.
*Work closely with marketing, product and data science teams to embed insight into delivery.
*Balance strategic direction with hands on delivery, including analysis, tooling and insight communication.
*Improve confidence in customer data as a strategic asset and uplift ways of working across insight teams.
Your Skills and Experience
*Strong commercial experience in customer analytics or customer insight leadership.
*Advanced SQL skills and strong experience with Power BI or equivalent BI tools.
*Python capability is highly desirable, particularly for advanced or predictive insight.
*Proven ability to translate data into clear, actionable business insight.
*Experience building or supporting predictive models or analytical frameworks.
*Strong stakeholder ownership, with a focus on delivery and impact over theory.
What They Offer
*Salary banding of £60,000 to £90,000, with a sweet spot in the mid to high £70,000s.
*16 percent bonus.
*Hybrid working with two days per week in the London office.
*A highly visible role with genuine influence over how insight, data and analytics work together.
*The opportunity to build capability and shape something that lasts.
How to Apply
Apply now to find out more about this opportunity and how you could shape the future of customer insight in a business where your work will have real impact.
Job number 3681690
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Company Details:
Harnham - Data & Analytics Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
Harnham are the global leaders in Data & Analytics recruitment.Harnham provides specialist Data & Analytics recruitment staffing services and talent s...