Senior Credit Controller
Salary: £40,000
Location: Central London (Tottenham Court Road)
Working pattern: 4 days office / 1 day WFH
Type: Permanent
Overview
We are working with a leading premium flexible workspace provider to hire a Senior Credit Controller into a growing finance team during a key transformation phase.
This is not a "business as usual" credit control role. You’ll play a central part in shaping processes, driving automation, and supporting the evolution towards a more end-to-end Accounts Receivable function. You’ll also take on a leadership element, mentoring junior team members and acting as a key point of contact across the business.
Responsibilities
*Proactively manage aged debt, including escalations and complex accounts
*Implement and improve automated dunning processes
*Oversee cash allocation, bank reconciliations, and resolution of unallocated cash
*Own and deliver regular reporting including credit balances and management agreement reviews
*Partner with internal stakeholders across operations and finance to resolve issues
*Support finance transformation initiatives, including automation and process improvements
*Maintain and improve process documentation and best practices
*Line manage and mentor junior team members
*Support month-end activities and wider finance tasks where required
Requirements
*Proven experience in a Senior Credit Control position within a high-volume environment
*Strong stakeholder management and communication skills
*Experience driving process improvements or automation (highly desirable)
*Background in multi-site businesses such as retail, hospitality, or property preferred
*Strong Excel skills; exposure to systems like SAP Business ByDesign or Salesforce advantageous
*Confident, proactive, and comfortable operating in a fast-changing environment