IMMEDIATE START

We’re recruiting for a Customer Service Executive to join a busy team supporting a world renowned Organisation, based near the Tamworth area. Hours for the role are Monday-Friday, 9am-5pm, with 1 day working from home.

This is a fast-paced, customer-focused role where you’ll be the first point of contact for members, delivering a high standard of service across multiple channels.

Key responsibilities of the Customer Service Executive role include:
*Respond to inbound member enquiries via email and other channels
*Handle requests, issues, and complaints in a timely and professional manner
*Liaise with internal teams to resolve queries and provide updates
*Support booking enquiries and forward quotes where appropriate
*Maintain accurate records of interactions and follow-ups
*Deliver a high level of customer service in a fast-paced environment
Customer Service Executive role- Who we’re looking for:
*Previous experience in a customer service or contact centre environment
*Strong communication skills, both written and verbal
*Ability to manage a high volume of enquiries and prioritise effectively
*Confident handling complaints and problem-solving
*??? player with a proactive and flexible approach
*Interest in sport or working in a member-focused environment is advantageous
Key Information about the Customer Service Executive role:
*Immediate start required (ASAP)
*Hourly rate of £13.45 per hour
*Temporary, full time role (3 months initially)
*Initial fully onsite training period, with hybrid working introduced thereafter (1 day working from home)
*Opportunity to gain experience within a world renowned organisation
For more details, contact Reiss on or at . Should your application be unsuccessful, your CV will be kept on file for future vacancies