Administration Assistant
Location: Cardiff
Job Type: Full-time (37 hours per week)
Pay: Up to £13.47 per hour
We are seeking a dedicated Admin Assistant to join a respected services team to play plays a key part in providing administrative support to a hub; helping to ensure the effective delivery of social care services.
Day-to-Day Responsibilities:
*Maintain and update an electronic referral management system, including processing contacts, and closures.
*Provide reception support, manage telephone enquiries, take accurate messages, and ensure timely distribution.
*Assist with preparing meeting documentation, support safeguarding-related administrative processes, and maintain effective filing systems.
*Support day-to-day office operations, including ordering goods and services, handling mail, and maintaining office supplies.
*Compile, update, and provide statistical and performance information as required.
Required Skills & Qualifications:
*Educated to GCSE standard or equivalent.
*Competent in IT, including the use of Microsoft Word, Excel, and database systems.
*Recent experience in an office-based administrative role.
*Clear and effective written and verbal communication skills.
*Ability to organise workloads, prioritise tasks, and work effectively under pressure.
*Strong commitment to customer service and collaborative working.
*Ability to maintain confidentiality at all times.
Benefits
*Access to training and development opportunities in line with organisational policies.
*Commitment to maintaining health & safety standards and promoting equal opportunities.
*Flexible working arrangements, with the role requiring work from various locations as operationally required.
Application Process
To apply for this position, please click "Apply Now" to submit your updated CV.