The IT Support Admin will provide technical assistance and support across the organisation, ensuring smooth and efficient operations. This role is based in Redditch.
Client Details
My client is a large consumer brand organisation based in Redditch, Birmingham who are looking for a full time IT Support Administrator.
Description
*Provide first-line IT support to internal teams and resolve technical issues promptly.
*Maintain and monitor IT systems, ensuring optimal performance and minimal downtime.
*Assist with the installation and configuration of hardware and software.
*Ensure data security and support regular system backups.
*Collaborate with the Technology department to implement system upgrades and improvements.
*Document IT processes and provide training to staff as required.
*Manage and respond to IT support tickets within agreed timeframes.
*Communicate effectively with team members and stakeholders to resolve IT concerns.
Profile
A successful IT Support Admin should have:
*Proven experience in providing IT support within an organisation.
*Strong understanding of hardware, software, and network systems.
*Knowledge of data security protocols and best practices.
*Excellent problem-solving and troubleshooting skills.
*Ability to work independently and as part of a team.
*Strong communication and interpersonal skills.
*Can commute to Redditch Monday to Friday.


Job Offer
*Negotiable salary up to £35,000.
*Free parking.
*Opportunity to progress.
*IT Support Admin
*25 days annual leave plus bank holidays+ birthday off.
*Christmas shut down.
*Daytime working hours.
*Discretionary annual bonus based on company performance up to 15%.