Senior Business Support Officer
*Location: S2, Sheffield
*Job Type: Full-time, Hybrid available post-training
*Salary: Competitive
Join a local authority in Sheffield as a Senior Business Support Officer within the Facilities Management team. This role is essential in supporting both internal and external customers, ensuring efficient operation and management of council buildings. It offers a dynamic work environment where you will handle a variety of tasks from managing a customer helpdesk to processing compliance certificates and financial transactions.
Day-to-day of the role:
*Manage a busy customer helpdesk, logging repairs and handling requests related to council buildings.
*Process compliance certificates including risk assessments and certifications for electrical and gas safety.
*Handle financial transactions and ensure accurate record-keeping.
*Perform other transactional duties as part of the wider business support team, including various office-based tasks.
*Supervise specific areas of activity, prioritising workloads effectively to meet deadlines and support team objectives.
Required Skills & Qualifications:
*Highly organised, proactive, and able to work independently.
*Sound understanding of business processes and administrative duties.
*Competent in using IT packages such as Microsoft Office, Outlook, and Teams.
*Willingness to learn new systems used for financial and other transactional processes.
*Experience in a similar role would be advantageous, particularly within a facilities management or public sector context.
Benefits:
*Competitive salary package.
*Free parking available at the workplace.
*Hybrid working options available after the initial training period.
*Comprehensive training provided for all systems and processes.
*Opportunity to work in a supportive and dynamic environment.
To apply for the Senior Business Support Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.