Office Administrator
Richard Nelson LLP
Location: Nottingham – Office Based
Department: Administration
Reports to: (PA to the Managing Partner)
About Richard Nelson LLP
Richard Nelson LLP is an Award-Winning National Firm of Solicitors and Consultants providing specialist legal services to professionals, businesses and individuals throughout England and Wales. Established in 2003 by Senior Partner Richard Nelson, a leading professional disciplinary Lawyer, we have grown to include some of the country’s most respected Lawyers and Consultants among our Team. We are passionate about achieving the best possible outcome for every client, combining robust legal representation with approachability and straightforward honest advice. Our core values of Integrity, Expertise, Passion, Approachability, Straightforwardness and Tenacity guide everything we do.
About the Role:
We are looking for a proactive and highly organised Office Administrator to support our Administration Team at Richard Nelson LLP.
Reporting to our PA to the Managing Partner, you will help keep the office running smoothly and ensure our solicitors and support teams receive efficient, professional administrative support.
Key duties include scanning and distributing incoming post; preparing outgoing post; scanning and filing documents; producing court bundles; and providing day-to-day administrative support across the Firm. You will also greet clients and visitors, help maintain a welcoming reception area, and support compliance by chasing and managing AML documentation and requests.
This hands-on role suits someone who enjoys a fast-paced environment, takes pride in accuracy and confidentiality, and can prioritise effectively. You will work closely with colleagues across teams to ensure files, post and client-facing tasks are completed promptly and to a consistently high standard.
Key responsibilities and accountabilities:
*Provide general administrative support to departments as required.
*Manage your own workload effectively, including diary management where required.
*Greeting clients and visitors, ensuring a professional and welcoming front-of-house experience (including offering refreshments).
*Chase and manage AML documentation and requests in line with Firm procedures.
*Scan and upload daily post to the case management system, then distribute it promptly and efficiently
*Filing away or destroying incoming daily mail in line with the Firm policy
*Prepare and process outgoing post for collection.
*Scan documents to electronic files in line with Firm procedures.
*Assisting with the preparation of court bundles when required.
*File documents accurately (electronic and/or paper-based) in line with Firm procedures.
*Adhoc tasks/projects as and when required.
Essential Requirements
Qualifications & Experience
*Educated to GCSE level (or equivalent) including English and Maths; A-levels (or equivalent) welcomed.
*Basic IT literacy (e.g., Microsoft Office) and willingness to learn new systems and processes.
*Previous experience in office administration, reception, customer service or a similar role.
*Commercial awareness and an interest in developing a career within a legal administrative environment.
Skills
*Strong attention to detail and accuracy when scanning, filing and handling documents.
*Strong organisational and time-management skills, with the ability to prioritise a varied workload.
*Clear and professional written and verbal communication skills, including a confident telephone manner.
*Confident using IT systems, including Microsoft Office (Outlook, Word and Excel) and the ability to learn new systems quickly.
*Good problem-solving skills and a proactive approach to resolving queries.
*Ability to follow processes, maintain confidentiality, and support compliance requirements (including AML).
Personal Qualities
*Professional, reliable and committed to maintaining confidentiality
*Proactive and willing to take initiative
*A strong team player with a collaborative approach
*Adaptable, flexible and open to learning new systems and processes
*Positive attitude and a strong work ethic
*Client-focused and able to build good working relationships across the Firm
What We Offer
*Competitive Salary
*Death in Service (X3 Salary), Private Medical Insurance & Generous Holiday Allowance
*The opportunity to work with a knowledgeable, award-winning Legal 500 firm
*Training and support from our experienced team
*Work alongside legal specialists with diverse backgrounds and strong sector knowledge
*A collaborative working environment that values expertise and client service
*Professional development opportunities
*Effective Case Management and Compliance Systems
*The chance to make a real difference in ensuring the smooth day-to-day running of our office and Administration Team within a friendly and well-regarded Law Firm.
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