Aftersales Manager Required in Salisbury

Our client, a premium franchise-approved car dealership based in Salisbury, is seeking an experienced Aftersales Manager to join their team. This is an excellent opportunity for a motivated professional looking to lead an established aftersales operation within a reputable dealership group. The Aftersales Manager will be responsible for overseeing daily operations, managing a dedicated team, and ensuring exceptional customer satisfaction.

Benefits:
*Negotiable basic salary plus uncapped bonuses, with the potential to earn up to £70,000 on target earnings annually
*Company car with EV options available
*Enhanced annual leave entitlement, including a day off for your birthday
*Full manufacturer-approved training and ongoing career development
*Pension scheme with employer contributions
*Staff purchase discounts, loyalty awards, shared parental leave, and life assurance
*Opportunity to work with one of the UK’s leading car brands, focusing on innovative electric and hybrid vehicle products
*45-hour week, Monday to Friday, with no rota’d Saturday work; occasional Saturday mornings may be required based on business needs
Duties as a Aftersales Manager:
*Lead and manage the aftersales team, including 6 workshop staff, 3 Service Advisors, and 2 Parts Advisors
*Ensure efficient utilisation of workshop facilities to maximise labour and parts sales
*Deliver outstanding customer service, maintaining the dealership’s high standards and reputation
*Support colleagues and implement policies aimed at improving customer satisfaction
*Maintain stock levels, workshop performance, and profitability
*Manage scheduling, workflow, and resource allocation within the service department
*Foster a positive team environment and support staff development
Requirements:
*Recent experience as an Aftersales Manager or Service Manager within a medium to large franchise-approved dealership
*Proven ability to manage sizeable teams and operations efficiently
*Strong leadership skills with the capability to motivate and develop staff
*IT literate with the ability to utilise dealership management systems
*Valid UK driving license with minimal points
*Reside within a reasonable commute of Salisbury
*Focused on achieving high levels of customer satisfaction and driving business growth
If you are an experienced Aftersales Manager looking to progress your career within a well-established dealership, we want to hear from you.

Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Salisbury and Wiltshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.