The Opportunity
Location: North Tyneside
Employment Type: Permanent,Full-time
Salary: Competitive + benefits

Are you an experienced fleet professional with strong organisational skills and a passion for high-quality service delivery?
We’re supporting a growing organisation in hiring a Fleet Administration Specialist to join their team. This role is ideal for someone who thrives in a fast-paced environment and enjoys working across maintenance, compliance, data management, and customer service.

Key Responsibilities
As a Fleet Administration Specialist, you’ll play a key part in ensuring the smooth operation, maintenance, and compliance of a diverse vehicle fleet. You will support customers, suppliers, internal teams, and workshops to ensure fleet activities run efficiently and meet regulatory standards.
This is a varied and hands-on role where no two days are the same — perfect for someone who takes ownership, enjoys problem-solving, and is confident managing multiple responsibilities.
Customer Service & Communication
*Respond to customer enquiries within SLAs, escalating when needed.
*Keep customers informed about maintenance, compliance, defects, and delays.
*Represent fleet operations in meetings.
*Manage calls and shared inbox communications promptly.
Fleet Maintenance & Compliance
*Oversee maintenance events to ensure they meet asset specifications.
*Adjust maintenance schedules based on asset condition and recommendations.
*Perform regular data checks and maintain accurate system records.
*Work with suppliers to verify and challenge repair costs.
Hire, Warranty & Data Administration
*Manage hire desk activities, pricing checks, and benchmarking.
*Process insurance claims and update hire data.
*Track warranty claims and report value recovered.
*Support compliance activities, including MOT data, KPIs, and licence obligations.
General Fleet Administration
*Book vehicles with workshops and monitor progress.
*Maintain accurate month-end hire data and records.
*Review job sheets and supplier documents for completeness.
*Support asset disposals and handle DVLA/V5 documentation.
*Process invoices on time and liaise with accounts.

What we’re looking for
*Knowledge of vehicle maintenance, warranty processes, or hire operations.
*Strong customer service and communication skills.
*Confident working with Microsoft Office (Word, Excel, Outlook).
*Strong numeracy and data analysis skills.
*Ability to work flexibly, prioritise effectively, and operate as part of a team.
*Understanding of health & safety principles.

Next Steps
If you are interested in this opportunity, please apply online or send your CV to