Claims Handler


Job Market – Insurance Claims – Liability / Casualty


Claims Handler – About the role
My client are looking to recruit experienced Liability Claims Handlers to join their Casualty teams.
You will provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurer’s claims handling philosophy.


Hybrid working – office attendance required once a week


Claims Handler – Key duties
Establish if cover is in place for the claim, record all claims on the digital claims-handling system and ensure that all MI data is consistently and accurately recorded and then investigate claims either directly via desktop, or by instructing loss adjusters
Make decisions on liability and negotiate claim settlements
Ensure compliance with all legal timescales and client SLAs


Claims Handler – Key requirements
Liability Claims Handling experience
A professional and adaptable communication style – both written and verbal;
Efficient administrative skills;
Strong numeracy, literacy, and IT skills;
Experience of policy wording and terms and conditions, indemnity processes
Modern claims practice;
The Civil Procedure Rules;
MOJ protocols;
Current case law and assessment of personal injury valuation and negotiations.


Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.