Lloyd Recruitment Services is thrilled to collaborate with a leading company on the outskirts of Epsom who are seeking a dedicated Medical Receptionist to join their team on a fulltime, permanent basis.

Position overview:

As a Medical Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Director, Managers, Customers, Suppliers, and other external Stakeholders.

This hands-on role involves close involvement in the day-to-day operations of the company.
*Salary £26k
*Monday to Friday
*25 days plus bank holidays on top!
*Private medical insurance
*Career progression
*5% pension contribution
*Great company benefits
Medical Receptionist Key responsibilities:
*Manage customer care from booking to appointment, ensuring a smooth journey
*Take ownership of assigned customers, maintaining their records and meeting conversion rate goals
*Handle challenging situations collaboratively with senior managers
*Anticipate and address customer concerns throughout their appointment for a personalised experience
*Ensure efficient customer flow and manage wait times
*Maintain a welcoming reception environment for exceptional customer service
Medical Receptionist Key requirements:
*Previous office telephone handling experience
*Outgoing and confident with problem-solving skills
*Excellent written and verbal communication
*Strong organisational skills
*Polite and team-oriented
*Willingness to learn and take on responsibility
Extra Information:
*Refer a friend and earn up to £500 (see website for details)
*Due to high application volumes, only shortlisted candidates will be contacted. If you don’t hear from us within 5 days, please assume you have not been successful.
*By applying, you accept Lloyd Recruitment Services’ Privacy and GDPR Policy (see website)
Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.