Import Operations Coordinator (Freight Forwarding)
Gatwick Area
£26,500 – £32,000 (DOE)
Monday–Friday, 09:00–18:00
We’re partnering with a well-established and growing freight forwarding business seeking an Import Operations Coordinator to join their team. This is an excellent opportunity for someone with import experience, or a motivated junior candidate looking to build a long-term career in freight and logistics.
You’ll join a busy, supportive environment where you’ll take ownership of shipments and play a key role in delivering a high standard of service to clients.
Key Responsibilities*Manage import shipments across air, road, and ocean freight
*Handle customer enquiries and prepare job quotations
*Liaise with carriers, overseas agents, and internal teams to ensure smooth operations
*Oversee shipments from start to finish
*Complete job costing and raise invoices
*Maintain accurate records and manage your own workload effectively
*Provide occasional support to warehouse operations when required
What We’re Looking For*Experience in freight forwarding or import operations (preferred)
*Exposure to customs procedures (CDS/CHIEF knowledge advantageous)
*Strong communication and organisational skills
*Ability to manage your own desk and prioritise workloads
*Confident IT skills
*A proactive, reliable, and detail-oriented approach
We also welcome applications from junior candidates with a strong work ethic and willingness to learn — full training will be provided.
What’s on Offer*Competitive salary based on experience
*Structured training and development within freight forwarding
*Clear progression opportunities
*Company laptop provided
*20 days holiday + bank holidays
*Pension scheme (after probation)
*Exposure to export operations and specialist shipments
Additional Information*Participation in a 1 in 3 weekend rota (paid) after probation, supporting time-sensitive shipments