Telephone Business Development Manager
other jobs Enra Specialist Finance
Added before 2 Days
- England,East of England,Hertfordshire,Watford
- Full Time, Part Time, Permanent
- Competitive salary
Job Description:
A telephone-based role focused on originating new lending opportunities through events and key distribution relationships.
The role involves providing telephone and email-based sales support, liaising with brokers on new enquiries, handling inbound sales administration requests, and supporting the wider Networks strategy nationally.
Key Accountabilities*Working collaboratively to follow up leads, register new brokers, and introduce distribution partners to West One’s mortgage offering.
*Supporting the Club & Network registration and completion targets.
*Arranging meetings with Club & Network brokers for Field-Based and Telephone-Based BDMs.
*Speaking to introducers and handling new business enquiries.
*Providing ad-hoc support to sales regions where volumes are high.
*Offering sales support to the Head of Internal Sales – including holiday cover, overflow management, and terms chasing when required.
*Ensuring all communications and activities are accurately logged and up to date in the CRM system.
*Producing timely and accurate terms from initial enquiries.
*Contacting potential new brokers to generate introductory business.
*Supporting the field sales team with diary management.
*Guiding intermediaries through the application process to ensure a positive experience.
*Sharing responsibility for identifying, generating, and managing relationships with intermediaries.
*Opening new opportunities and maintaining strong relationships over the medium term.
*Complying with West One Loans’ TCF and Responsible Lending policies.
*Maintaining strong knowledge of West One Loans’ mortgage criteria.
*Liaising with internal departments and external parties.
*Attending inter-departmental meetings.
Skills & Competencies*Telesales experience preferred
*Good written and verbal communication skills
*Proficient with Microsoft word and excel
*Proactive and able to work on your own initiative
*Good problem-solving skills
*Able to work to deadlines
Knowledge & Qualifications*Experience of mortgage lending / underwriting
*CeMap qualified would be advantageous but is not essential
*Some knowledge of FCA Regulation beneficial but not essential Experienced in use of Word, Excel, Power Point and Outlook.
Personal Attributes*Highly numerate
*Articulate
*Personable
*Diligent
*Calm and self-assured
*Exceptionally well organised
*Resilient and comfortable working to deadline and under pressure
*Accurate with a keen attention to detail
*Team Player
The role involves providing telephone and email-based sales support, liaising with brokers on new enquiries, handling inbound sales administration requests, and supporting the wider Networks strategy nationally.
Key Accountabilities*Working collaboratively to follow up leads, register new brokers, and introduce distribution partners to West One’s mortgage offering.
*Supporting the Club & Network registration and completion targets.
*Arranging meetings with Club & Network brokers for Field-Based and Telephone-Based BDMs.
*Speaking to introducers and handling new business enquiries.
*Providing ad-hoc support to sales regions where volumes are high.
*Offering sales support to the Head of Internal Sales – including holiday cover, overflow management, and terms chasing when required.
*Ensuring all communications and activities are accurately logged and up to date in the CRM system.
*Producing timely and accurate terms from initial enquiries.
*Contacting potential new brokers to generate introductory business.
*Supporting the field sales team with diary management.
*Guiding intermediaries through the application process to ensure a positive experience.
*Sharing responsibility for identifying, generating, and managing relationships with intermediaries.
*Opening new opportunities and maintaining strong relationships over the medium term.
*Complying with West One Loans’ TCF and Responsible Lending policies.
*Maintaining strong knowledge of West One Loans’ mortgage criteria.
*Liaising with internal departments and external parties.
*Attending inter-departmental meetings.
Skills & Competencies*Telesales experience preferred
*Good written and verbal communication skills
*Proficient with Microsoft word and excel
*Proactive and able to work on your own initiative
*Good problem-solving skills
*Able to work to deadlines
Knowledge & Qualifications*Experience of mortgage lending / underwriting
*CeMap qualified would be advantageous but is not essential
*Some knowledge of FCA Regulation beneficial but not essential Experienced in use of Word, Excel, Power Point and Outlook.
Personal Attributes*Highly numerate
*Articulate
*Personable
*Diligent
*Calm and self-assured
*Exceptionally well organised
*Resilient and comfortable working to deadline and under pressure
*Accurate with a keen attention to detail
*Team Player
Job number 3692743
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Company Details:
Enra Specialist Finance
Company size: 100–249 employees
Industry: Financial Services
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