Job Description


We’re looking for a passionate Lettings Coordinator to complement our established team based in Annesley. As a Lettings Coordinator, you will provide vital coordination of applications, tenancies and void works to achieve an efficient turnaround of vacant properties.


We are looking for an outgoing, confident and driven person who will take charge of a portfolio and push for the best possible relet outcomes.


What’s in it for you as a Lettings Coordinator?
*£25,000 with OTE of £27,000 upon successful completion of probation
*Support in training towards ARLA – NFOPP
*Be part of the largest UK property services brand with bold transformation plans
*Team Incentives
*Starting with 20 days holiday plus additional for length of service, plus a day off for your birthday
*Employee Assistance Programme
*Discount schemes covering retail, entertainment, travel and health


Key responsibilities of a Lettings Coordinator
*Draft tenancy agreements and support branches by drafting and co-ordinating the initial tenancy documentation
*Arrange initial safety checks
*Act on landlord’s instruction to commence marketing
*Advise other departments such as Client Accounting and property management, of start and end of tenancy
*Organise inventory checks
*Provide cover for colleagues in their absence in order that deadlines are met, and service levels adhered to
*Act as a conduit between branch and our Corporate clients
*Carry out all administration post offer, relating to the tenancy to ensure smooth transaction and release the branch from administrative activity.
*Ensure all correct documentation and monies are collected prior to release of keys to a property liaising with the branch as necessary.


Skills and experience required to be a successful Lettings Coordinator
*Customer Service Skills
*Ability to work to deadlines
*Excellent PC and related technology skills
*Ability to stay calm under pressure
*Good communication skills
*Excellent negotiation and influencing skills
*Excellent organisation skills.
*Ability to develop and maintain strong internal and external relationships.
*Confident and clear phone manner


Our existing Customer Service Advisor team at Connells Group UK are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.


Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.


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