We are currently recruiting for a Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities.
You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents.
Key Responsibilities*Manage a portfolio of residential properties within a defined patch
*Act as the main point of contact for tenants, providing advice and support
*Handle tenancy management issues including sign-ups, renewals, and terminations
*Manage rent arrears and support income recovery
*Investigate and resolve anti-social behaviour (ASB) cases
*Conduct property visits and estate inspections
*Work closely with internal teams and external agencies
*Ensure compliance with housing policies and relevant legislation
About You*Previous experience in a Housing Officer or similar role
*Strong knowledge of tenancy management, ASB, and rent arrears
*Excellent communication and interpersonal skills
*Ability to manage a varied workload and prioritise effectively
*Experience working with housing management systems
*Full UK driving licence (desirable depending on role)
If you have the relevant skills then please apply today!