Hybrid | Central London | £14ph | Immediate Start
Our client, an innovative tech business, is looking for upbeat and customer-focused individuals to join their Customer Care team on an immediate temporary basis.
This is a fantastic opportunity to join a fun, social and supportive team in a brilliant Central London location. Ideal for someone looking to earn quickly, meet new people and gain experience in a growing company. It would particularly suit someone between longer-term roles, saving for travel, or looking for a role with genuine temp-to-perm potential.
You’ll be supporting existing customers with product queries and troubleshooting, delivering a positive customer experience every step of the way.
The Role
*Handling inbound customer calls and email queries from existing customers
*Supporting customers with troubleshooting and resolving product-related issues
*Managing calls ranging from quick queries to more in-depth problem-solving conversations
*Delivering a friendly, solutions-focused customer experience
*Updating systems accurately with customer notes and outcomes
*Working closely with the wider team to ensure issues are resolved efficiently
About You
*Previous customer service experience is essential
*Positive, engaging and articulate on the phone
*Comfortable in a phone-based role (80–90% calls)
*Calm under pressure and confident handling a range of queries
*A team player who enjoys working in a social, energetic environment
*Available to start next week
If you are interested in this role, please apply for immediate screening. REF: JWO28042026