We are seeking a highly organised and proactive Office Administrator to support the smooth day-to-day operations of a busy and growing estate agency. The ideal candidate will play a key role in ensuring administrative processes run efficiently, supporting the sales and lettings teams, and delivering a high standard of customer service to clients.
This position involves working closely with negotiators and senior management - helping to manage property enquiries, coordinate viewings, and maintain accurate records throughout the sales and lettings process. You will be a central point of contact within the office, helping to ensure a professional and efficient experience for buyers, sellers, landlords, and tenants.
Our client is a respected local estate agency with a strong reputation for delivering quality service, local market expertise, and building long-standing client relationships.
What’s on offer for the successful Office Administrator:
*Competitive salary (dependent on experience)
*Supportive and professional working environment
*Opportunity to work within a well-established local agency
*Career development opportunities within the business
Key responsibilities:
*Provide administrative support to the sales and lettings teams
*Manage incoming calls, emails, and property enquiries, ensuring prompt responses
*Coordinate property viewings and maintain appointment schedules
*Prepare property details, listings, and marketing materials
*Upload and manage property listings on internal systems and online platforms
*Maintain accurate records of clients, properties, and transactions
*Assist with sales progression and liaise with buyers, sellers, solicitors, and contractors
*Handle general office duties including filing, document preparation, and correspondence
*Ensure compliance paperwork and documentation are up to date
Office Administrator requirements:
*Previous experience in an administrative role (estate agency experience desirable)
*Strong organisational skills and ability to multitask in a fast-paced environment
*Excellent communication and customer service skills
*Confident using Microsoft Office (Word, Excel, Outlook)
*High level of attention to detail and accuracy
*Professional, friendly, and confident manner
*Familiarity with office systems or CRM software