Account Handler (Contingency Insurance) - £40K-50K (DoE) - City of London (3 days)


A specialist contingency insurance broker based in the City of London, with a strong presence in the event-driven risks market. The business operates across UK and international markets, placing cover for a range of event-driven risks through the Lloyd’s market.


Job Purpose:


Act as intermediary between internal business producers and Lloyd’s and Company insurance markets, specialising in Contingency Insurance for event-driven risks, managing the insurance placement process from initial quote requests through to policy completion and ongoing servicing of international broking operations.


Key Responsibilities:


*Receive and evaluate incoming insurance enquiries, conducting risk research and analysis
*Prepare quote slips incorporating risk details and coverage requirements, coordinating with placing brokers
*Receive terms from placing brokers and distribute quotations to clients/retail brokers
*Create MRC (Market Reform Contract) slips post-bind and load into PPL (Placing Platform Limited)
*Liaise with underwriters to obtain stamps and approvals on documentation
*Coordinate with processing team for accurate system loading and transaction records
*Handle policy endorsements and provide ongoing client and broker support
*Maintain comprehensive client and policy records
*Assist with claims’ processes where required


Required skills:


*Strong understanding of insurance principles and market practices
*Comprehensive knowledge of Contingency Insurance products and London Market procedures
*Excellent communication skills and attention to detail
*Ability to manage multiple priorities and work under pressure
*Proficient in Microsoft Office and insurance software systems (including PPL)
*Professional insurance qualifications (CII/ACII)


Performance Expectations:


*Deliver timely service and manage multiple client priorities effectively
*Demonstrate a high level of accuracy and attention to detail in all documentation and policy administration
*Demonstrate clear written and verbal communication in all internal, client and market interactions
*Ensure compliance with FCA regulations, company policies, and Lloyd’s market practices
*Maintain professional relationships with internal broking teams, business producers and insurers
*Maintain current knowledge of Contingency Insurance products and London Market procedures
*Support business operations and process improvement initiatives
*Undertake additional duties as reasonably required


Position Details:


Location: Minimum 3 days a week in the City of London, with the remaining time working from home.
Start Date: ASAP
Salary: Up to £50,000 (DoE)
Professional Development: Support for CII qualifications is provided
Benefits: Private Healthcare, Death in Service & Pension