Sales Office Administrator
other jobs Reed
Added before 1 Days
- England,Yorkshire and The Humber,West Yorkshire,Bradford
- Full Time, Permanent
- £27,500 per annum, inc benefits
Job Description:
Salary: £27,500 per annum
Location: Bradford
Job Type: Full-time, Permanent
Hours: Monday to Friday, 8:30am – 5:00pm
An established Distribution company in Bradford is seeking a Sales Office Administrator to join its busy Direct Delivery Department. This role is ideal for someone who enjoys customer interaction, thrives in a fast-paced office environment, and wants to be part of a supportive, friendly team. Full product training will be provided, making this an excellent opportunity for both experienced administrators and those looking to develop their career in sales administration. You will play a key role in supporting customers and the wider sales function, ensuring orders are processed accurately and enquiries are handled efficiently.
Key Responsibilities
*Handle inbound sales calls, accurately processing and recording customer orders
*Identify technical queries and liaise with manufacturers where specialist support is required
*Provide customers with updates on delivery times and order progress
*Manage and resolve general customer complaints professionally
*Deliver consistently high levels of customer service on every call
*Complete detailed administrative work following customer interactions to maintain accurate records
*Support the Aftersales Department with ad hoc administrative duties as required
Skills & Experience Required
*Previous customer service experience within a busy, fast-paced office environment
*Confident and professional telephone manner
*Strong organisational skills with the ability to multitask effectively
*High attention to detail with excellent written and verbal communication skills
*Basic proficiency in Microsoft Office (Word and routine Excel use)
*Ability to adapt to changing priorities and work well as part of a team
What’s on Offer
*Free on-site parking
*Bonus schemes
*20 days annual leave plus all Bank Holidays
*All Christmas holidays off
*Contributory pension scheme (after 6 months’ service)
*Time-served benefits to reward employee loyalty
*A positive team environment with full training and ongoing support
Location: Bradford
Job Type: Full-time, Permanent
Hours: Monday to Friday, 8:30am – 5:00pm
An established Distribution company in Bradford is seeking a Sales Office Administrator to join its busy Direct Delivery Department. This role is ideal for someone who enjoys customer interaction, thrives in a fast-paced office environment, and wants to be part of a supportive, friendly team. Full product training will be provided, making this an excellent opportunity for both experienced administrators and those looking to develop their career in sales administration. You will play a key role in supporting customers and the wider sales function, ensuring orders are processed accurately and enquiries are handled efficiently.
Key Responsibilities
*Handle inbound sales calls, accurately processing and recording customer orders
*Identify technical queries and liaise with manufacturers where specialist support is required
*Provide customers with updates on delivery times and order progress
*Manage and resolve general customer complaints professionally
*Deliver consistently high levels of customer service on every call
*Complete detailed administrative work following customer interactions to maintain accurate records
*Support the Aftersales Department with ad hoc administrative duties as required
Skills & Experience Required
*Previous customer service experience within a busy, fast-paced office environment
*Confident and professional telephone manner
*Strong organisational skills with the ability to multitask effectively
*High attention to detail with excellent written and verbal communication skills
*Basic proficiency in Microsoft Office (Word and routine Excel use)
*Ability to adapt to changing priorities and work well as part of a team
What’s on Offer
*Free on-site parking
*Bonus schemes
*20 days annual leave plus all Bank Holidays
*All Christmas holidays off
*Contributory pension scheme (after 6 months’ service)
*Time-served benefits to reward employee loyalty
*A positive team environment with full training and ongoing support
Job number 3697023
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