Principal Client Manager
Location: Sutton

Contract: Full-time, Permanent

Salary: £65,000 – £75,000 (depending on experience)
The Role
An opportunity has arisen for an experienced and commercially focused Principal Client Manager to take ownership of a key client portfolio within a growing accountancy practice.
This is a senior leadership role combining strategic client management, commercial responsibility, team leadership, and input into the wider growth of the business.
Key Responsibilities
*Act as the senior point of contact for high-value clients
*Drive client retention, satisfaction, and long-term growth
*Take ownership of portfolio performance, including billing, pricing, and profitability
*Identify and convert opportunities for additional services and fee growth
*Oversee complex client onboarding processes
*Provide technical oversight on more complex matters
*Lead, mentor, and develop client service teams
*Manage workflows, capacity planning, and service delivery standards
*Report on portfolio performance and key risks to senior leadership
*Contribute to wider business improvement and growth initiatives
Requirements
*ACA / ACCA / CIMA qualified (or equivalent)
*Strong background within a UK accountancy practice
*Proven experience managing and growing a client portfolio
*Commercially minded with a track record of improving revenue and profitability
*Strong leadership and team development skills
*Confident managing senior client relationships
What’s on Offer
*Senior, client-facing leadership role with real influence
*Opportunity to contribute to business growth strategy
*Competitive salary and clear progression potential
If you are looking for a strategic leadership role with real ownership and impact, this could be an excellent opportunity.