Job Title: Warehouse Administrator

Location: Hounslow
Hours: Monday to Friday, 08:00 – 17:00/18:00 (depending on workload)
Salary: Up to £35,000 (dependent on experience)

OverviewWe are currently recruiting for an experienced Warehouse Administrator to join our client based in Hounslow. This is a hands-on, fast-paced role supporting both B2B and B2C fulfilment operations, including cross-border shipments and ETSF control.
The successful candidate will play a key role in ensuring smooth day-to-day operations, maintaining accurate systems data, and supporting operational efficiency through strong administrative and IT capabilities.

Key ResponsibilitiesWarehouse & Fulfilment Administration*Coordinate and oversee daily warehouse administrative tasks across B2B and B2C operations
*Process orders using Warehouse Management Systems (WMS) with a high level of accuracy
*Generate picking lists, dispatch documentation, and shipping labels
*Support inbound and outbound operations including receiving, put-away, and returns processing
*Allocate workload in line with volumes and service level agreements (SLAs)
*Maintain accurate stock records and system updates

Cross-Border & Freight Coordination*Support UK–EU–UK shipment processing alongside the cross-border team
*Ensure all shipment data and documentation are accurately recorded and compliant
*Assist with load planning and system tracking to optimise transport efficiency
*Liaise with third-party suppliers and transport providers

ETSF & Compliance Administration*Maintain accurate records for ETSF-controlled goods in line with HMRC requirements
*Ensure all documentation is audit-ready and compliant
*Support secure handling and restricted access processes

Reporting & Systems Management*Produce daily reports on KPIs including dispatch, accuracy, and performance metrics
*Maintain and update internal systems, spreadsheets, and tracking tools
*Analyse data to identify trends, issues, and areas for improvement

Health, Safety & Quality*Ensure adherence to QHSE standards and safe systems of work
*Support audits, spot checks, and compliance reporting
*Maintain high standards of housekeeping and organisation

Team Support*Work closely with warehouse operatives and supervisors to ensure smooth operations
*Assist with training on systems and processes where required
*Promote a culture of accuracy, accountability, and efficiency

Skills & Experience*Essential: Very strong IT skills, including:
*Warehouse Management Systems (WMS)
*Advanced Microsoft Excel (data handling, reporting, spreadsheets)
*Confident use of email, databases, and internal systems
*Previous experience (3–5 years) within a warehouse, logistics, or fulfilment environment
*Experience supporting cross-border or freight operations (desirable)
*Strong attention to detail and high level of accuracy
*Ability to manage multiple tasks and prioritise workload effectively
*Excellent communication and organisational skills
*Counterbalance forklift licence (desirable)
*Full UK driving licence (desirable)
*Understanding of QHSE principles (manual handling, PPE, LOLER/PUWER)

Key Performance Indicators (KPIs)*Order accuracy and on-time dispatch
*System accuracy and data integrity
*Warehouse and cross-border KPI performance
*Productivity and operational efficiency
*Health & Safety compliance and incident reporting

Additional Information*This is a hands-on role requiring both administrative and operational involvement
*Candidates must have relevant experience to be considered


Please note: If you have not heard back from us within 7 working days please assume you have been unsuccessful