Application Support Analyst - D365
other jobs SF Recruitment
Added before 5 Days
- England,West Midlands,Warwickshire
- Full Time, Permanent
- £35,000 - £45,000 per annum
Job Description:
I am currently working with a large manufacturing organisation who are looking to grow their current application team with someone to focus/specialise on their D365 environment, ideally with background in finance/sales/marketing modules.
This will be 1/2 line application support, ideally resolving most incoming requests/tickets but also learning/developing once escalating to the senior team for any complex issues.
Ideal background/knowledge
*Knowledge of Microsoft Dynamics 365 applications at multiple levels.
*Able to provide 1/2 line support across D365, investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner.
*Experience of bespoke/off the shelf applications would be advantageous
*Maintain and update support documentation and resolution logs
*Ensure business continuity through prompt issue management
*Cross-Functional Collaboration: Experience working with Finance, IT, and business stakeholders to deliver strategic system initiatives.
Side notes;
*Great opportunity to develop/progress
*Flexible working, 2 days on site in Warwickshire
This will be 1/2 line application support, ideally resolving most incoming requests/tickets but also learning/developing once escalating to the senior team for any complex issues.
Ideal background/knowledge
*Knowledge of Microsoft Dynamics 365 applications at multiple levels.
*Able to provide 1/2 line support across D365, investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner.
*Experience of bespoke/off the shelf applications would be advantageous
*Maintain and update support documentation and resolution logs
*Ensure business continuity through prompt issue management
*Cross-Functional Collaboration: Experience working with Finance, IT, and business stakeholders to deliver strategic system initiatives.
Side notes;
*Great opportunity to develop/progress
*Flexible working, 2 days on site in Warwickshire
Job number 3697327
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Company Details:
SF Recruitment
Company size: 100–249 employees
Industry: Recruitment Consultancy
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