Role: Customer Quote AdvisorLocation: Leicester LE19 hybrid after training
Term: 13 weeks temp to perm
Hours: 40 hours per week Mon-Fri 08.30am-5.00pm
Salary: £13.28 hourly rate (£27,622)
Checks: DBS, RTW and reference checks to be completed
About the RoleWe’re looking for enthusiastic and customer-focused individuals to join our busy quote team. As a temporary Customer Quote Advisor (potential for role to go permanent after 13 weeks), you’ll be the first point of contact for our customers, handling outbound calls, also emails and text queries and providing excellent service with every interaction.
Key Responsibilities of the Customer Quote Advisor*
Making calls in a professional and friendly manner
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Resolving queries efficiently and accurately
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Providing product/service information to customers
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Logging details of calls into our system
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Escalating issues to the relevant department when necessary
What We’re Looking For for the role of Customer Quote Advisor*
Strong communication skills, both verbal and written
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Ability to multitask and work under pressure
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Positive attitude and willingness to learn
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Basic IT skills and familiarity with call centre systems (training provided)
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Previous customer service experience is desirable but not essential
Please follow the link to apply for this temporary Customer Quote Advisor role based in Leicester LE19Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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