An exciting opportunity has arisen for a temporary Income Assistant to join a well-regarded education institute based in East London. This role is vital in providing high-quality financial and administrative support to the Income team, ensuring accurate processing of income, efficient reconciliation, and excellent service to internal and external stakeholders. The postholder will also provide empathetic and professional support to students, demonstrating understanding and sensitivity when assisting those who may be experiencing financial difficulties.
Key Responsibilities:
*Accurately receipt and record all income received across various payment channels
*Process debit and credit card transactions and liaise with payment service providers as needed
*Assist with monthly bank reconciliations and control account checks
*Maintain accurate financial records in accordance with internal procedures and audit requirements
*Support the processing of refunds, ensuring compliance with financial policies
*Manage shared finance inboxes, responding to queries promptly and professionally
*Perform data validation checks to maintain the integrity of financial information
*Contribute to continuous improvement activities within the Income and Credit Control team
Ideal Candidate Profile:
*Previous experience in a finance or administrative role within a busy environment
*Strong numerical skills and excellent attention to detail
*Confident written and verbal communication skills
*Ability to manage competing priorities and meet deadlines
*Customer-focused approach and ability to collaborate effectively with colleagues and stakeholders
*Proactive, adaptable, and comfortable handling a variety of tasks


Location: East London
Working Pattern: Hybrid (1 day on-site when required)
Hours: 35 hours per week
Length: 6 month contract
Start Date: June
Rate: £18.50 per hour including holiday pay