Job Title: Secretary Administrator
Location: Eastbourne
Job Type: Permanent
Working Hours: Monday-Friday, 09:00-17:30 (1-hour lunch break, flexible)
Salary: £30,000 per annum + benefits
We are currently recruiting for a highly organised and reliable Administrative Assistant to join our Eastbourne office. This is a varied and fast-paced role, supporting both clients and the internal professional team.
The ideal candidate will be methodical, detail-oriented, and able to remain calm under pressure, with strong communication and IT skills.
Key Responsibilities:
*Providing general administrative and secretarial support, including typing and preparing correspondence
*Uploading client documents and correspondence to internal systems (e.g. Openspace)
*Handling incoming telephone calls and directing enquiries appropriately
*Chasing clients for information and arranging appointments
*Liaising with external bodies including HMRC
*Supporting new client onboarding processes, including:
*Client ID verification
*Anti-Money Laundering (AML) compliance
*Preparing Letters of Engagement
*Maintaining the client database
*Managing disengagement procedures when required
*Maintaining spreadsheets and updating the IRIS database
*Assisting with billing processes and credit control
*Supporting internal compliance and administrative processes
What We’re Looking For:
*Numerate (minimum GCSE Maths or equivalent)
*Previous relevant administrative experience required
*Strong organisational skills with excellent attention to detail
*Ability to work methodically and maintain concentration
*Calm and professional approach under pressure
*Good communication and interpersonal skills
*Strong IT skills, including Microsoft Word and Excel
*Reliable and proactive team player
Working Pattern:
*Full-time, office-based role in Eastbourne
*Standard hours: 09:00-17:30 with 1-hour lunch
*Flexibility in start/finish times may be available after successful completion of the 6-month probation period (subject to business needs)
Benefits:
*Discretionary performance-related bonus
*Optional private medical insurance (post-probation)
*Optional NEST pension scheme
*£750 referral bonus for introducing new team members
*Commission opportunity: 10% of first year’s fees for personally introduced clients (subject to terms)
*28 days holiday including bank holidays (increasing to 33 days with service)
*Office closure between Christmas and New Year (holiday allowance to be used)
*Company social events across offices
Training & Development:
*Full onboarding and support provided
*Ongoing development opportunities within the business
Additional Information:
This is a varied and hands-on role requiring strong organisational skills and the ability to manage multiple priorities. The successful candidate will play a key role in supporting both client-facing activities and internal administrative processes.