At BCMGlobal, we work alongside major banks and financial institutions to provide exceptional service to our clients and their customers. We are looking for a proactive and detail-oriented Mortgage Completion Officer to support mortgage applications from offer through to completion.
About the Role
As a Mortgage Completion Officer, you will play a key role in ensuring mortgage applications progress smoothly and efficiently. You’ll liaise with solicitors, brokers, clients, and third parties to co-ordinate all documentation and requirements needed to meet completion deadlines.
Key Responsibilities
*Liaise with solicitors and third parties to ensure loan conditions and documentation are fulfilled
*Process Certificates of Title accurately and in line with company procedures
*Arrange release of funds to solicitors ahead of completion
*Confirm completion details with solicitors
*Respond to completion-related enquiries from solicitors, brokers, and clients via phone and email
*Request valuation fee payments and instruct valuations
*Obtain and record post-completion charge registration documentation
What We’re Looking For
*Knowledge of relevant financial services regulations and industry codes
*Understanding of mortgages and the mortgage application process
*Strong communication skills with an excellent telephone manner
*Effective written and verbal communication
*Positive team player with a collaborative approach
*Strong organisational skills and ability to prioritise deadlines
*Customer-focused with problem-solving abilities
*Proficiency in Microsoft Word, Excel, and Outlook
What We Offer
*Competitive salary
*Discretionary annual performance-related bonus
*Comprehensive pension scheme
*Life insurance and private healthcare
*25 days holiday, plus option to purchase up to 5 additional days
*Wellbeing day and volunteering day after 1 year of service
*Cycle to Work scheme and Eye Care vouchers
Our Values
At BCMGlobal, we are proud to live by our core values:
*Integrity: We always do the right thing, the right way
*Partnership: We support each other to succeed
*Excellence: We strive to deliver best-in-class service and exceed expectations
If you are looking to build your career within a respected and growing financial services organisation, we’d love to hear from you. Apply today and become part of the BCMGlobal team.