Credit Controller
  • England,North West,Greater Manchester
  • Full Time, Permanent
  • £28,000 - £32,000 per annum
Job Description:
Title: Credit Controller
Location: Manchester, Ardwick (office Based)
Duration: Permanent, full time
Salary: £28,000 to £30,000 per annum
We are looking for an experienced Credit Controller to manage the credit control function within our residential and managed property division. In this role, you will be responsible for ensuring the timely collection of outstanding rents, service charges and fees from tenants and leaseholders maintaining accurate records and resolving any payment discrepancies. The ideal candidate will have a strong background in credit control, excellent communication skills, and a commitment to maintaining positive tenant relationships.
As part of our credit control team, you will monitor tenant accounts to ensure timely payment of rent, service charges and fees. You will communicate with tenants regarding outstanding balances and payment schedules, and review and analyse tenant payment histories and identify trends or issues.
You will implement effective debt collection strategies to minimize arrears and make regular phone calls to tenants and leaseholders who are in arrears. Sending reminders, statements, and notices to tenants with overdue accounts will be part of your tenant portfolio management. You will also need to initiate legal actions or escalate cases to collection agencies when necessary.
Maintaining accurate and up-to-date records of tenant accounts, payments, and correspondence is paramount, and you will be proficient in record keeping, and you will also prepare regular reports on the status of tenant accounts for management review.
Communication is key. By responding promptly to tenant inquiries related to their accounts, you will gain trust and rapport with tenants. This will make your role easier to manage. You will provide clear and courteous explanations of billing and payment matters and have the skills and knowledge to negotiate and establish payment plans with tenants as needed.
What you will need:
A relevant qualification in Finance or proven experience in property credit control or a similar role. Training will be provided on our proprietary software. Good experience working with Microsoft Office suite, with the ability to work independently and as part of a team.
Benefits:
Professional development opportunities
Friendly and collaborative work environment
Free Gym Access
Birthdays given as a Day Off
Job number 3699661

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metapel
Company Details:
MCR Property Group
Company size: 250–499 employees
Industry: Construction
MCR Property Group is a real estate investment and development company focused on the strategic acquisition and repositioning of commercial, residenti...
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