Debt Recovery and Administration Agent | Halifax Town Centre
Office-based
Salary £24,000-£26,000 basic + Monthly team bonus
Permanent / Full-time | 35 hours per week / 9am-5pm (1 hour lunch)

We are looking for a confident and professional Commercial and B2B Debt Recovery and Administration Agent, on behalf of a well-established and highly regarded B2B debt recovery agency based in Halifax.

This is a great opportunity to join a business that plays a vital role in supporting other organisations to manage their cash flow, combining communication, negotiation and administration in a structured, supportive environment.

If you enjoy speaking with people, problem solving, and working towards shared team goals, this could be a role where you can really build a long-term career.


What’s in it for you?
*Salary based on experience £24,000-£26,000 basic salary
*Monthly team bonus, typically over £2,000 per year
*Monday to Friday working, no weekends
*City centre location with easy access to transport links
*Supportive team environment with full training provided
*Opportunity to develop specialist skills in commercial negotiation and credit control

What you’ll be doing
*Managing a portfolio of B2B accounts, supporting clients with the recovery of outstanding payments
*Speaking with businesses by phone and email to understand situations and agree suitable payment solutions
*Building professional relationships with customers while maintaining a firm but fair approach
*Negotiating repayment plans and working towards positive outcomes for all parties
*Keeping accurate records of all communications and account activity
*Handling general administrative tasks to support the wider team
*Working collaboratively with colleagues to achieve team targets and performance goals

What we’re looking for
*Previous experience in an office, customer service, credit control or telephone-based role
*Confident communicator, comfortable speaking with businesses in a professional setting
*Strong negotiation and problem-solving skills, or a willingness to develop them
*Good IT skills, including Microsoft Office
*Organised, reliable and able to manage workload effectively
*A positive, team-focused approach
Previous experience in debt recovery or credit control would be beneficial, but it’s not essential as full training will be provided.

If you’re looking for a stable, office-based role where you can develop valuable commercial skills and be part of a supportive team, we would love to hear from you.

How to Apply
Please submit your CV to be considered.
Suitable applicants will be contacted by the company directly to discuss the role and next steps.

Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.

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