Customer Service
other jobs Talent Guardian
Added before 1 Days
- England,South West,Dorset
- Full Time, Permanent
- £30,000 - £32,000 per annum
Job Description:
*Monday to Friday
*£30,000 - £32,000
Talent Guardian are working with a fast-paced business based in Poole who are looking for an experienced Customer Experience Associate to join their team.
This is a great opportunity to play a key role in delivering exceptional customer service, managing accounts, and ensuring a smooth end-to-end customer journey.
The role:
*Managing inbound and outbound customer calls
*Handling queries, complaints, and order updates
*Maintaining accurate records on CRM systems
*Supporting with orders, deliveries, and returns
*Liaising with internal teams to keep customers informed
*Proactively managing accounts and identifying opportunities to enhance service
What we’re looking for:
*Previous customer service experience
*Strong communication skills (phone and written)
*Highly organised and detail-oriented
*Proactive and solutions-focused
*Comfortable using multiple systems
What’s in it for you:
*£30,000 - £32,000 salary
*30 days holiday (including bank holidays)
*Monthly bonus scheme
*Free parking + free lunch every Friday
*Great office environment and regular socials
*Additional perks including EAP, Cycle to Work, and more
You’ll be joining a supportive, team-focused environment where customer experience is at the heart of everything they do.
*£30,000 - £32,000
Talent Guardian are working with a fast-paced business based in Poole who are looking for an experienced Customer Experience Associate to join their team.
This is a great opportunity to play a key role in delivering exceptional customer service, managing accounts, and ensuring a smooth end-to-end customer journey.
The role:
*Managing inbound and outbound customer calls
*Handling queries, complaints, and order updates
*Maintaining accurate records on CRM systems
*Supporting with orders, deliveries, and returns
*Liaising with internal teams to keep customers informed
*Proactively managing accounts and identifying opportunities to enhance service
What we’re looking for:
*Previous customer service experience
*Strong communication skills (phone and written)
*Highly organised and detail-oriented
*Proactive and solutions-focused
*Comfortable using multiple systems
What’s in it for you:
*£30,000 - £32,000 salary
*30 days holiday (including bank holidays)
*Monthly bonus scheme
*Free parking + free lunch every Friday
*Great office environment and regular socials
*Additional perks including EAP, Cycle to Work, and more
You’ll be joining a supportive, team-focused environment where customer experience is at the heart of everything they do.
Job number 3700092
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Company Details:
Talent Guardian
Company size: 10–19 employees
Industry: FMCG
Talent Guardian is a highly regarded recruitment consultancy and brand ambassador, specialising in the FMCG, Consumer Goods & Services market across t...