Sample Department Assistant
Location: Chelsea
Working Pattern: 5 days per week
Reporting to: Showroom Manager
Circa: £28K
The Role
An established, design-led business is seeking a Sample Department Assistant to support the smooth day-to-day running of a busy showroom environment. This is a hands-on role requiring strong organisation skills, attention to detail and a proactive approach. You will play a vital role in supporting the sales team, managing samples, and maintaining exceptional showroom standards.
Key Responsibilities
Sampling
*Support account managers with sample requests before and after client meetings
*Order samples from mills via email and internal ordering systems
*Locate, pick and organise samples for orders
*Maintain organisation of the stockroom and sample department
*Cut, trim, relabel and chain samples as required
Post & Couriers
*Prepare outgoing mail using a franking machine
*Ensure post is delivered to the Post Room on schedule
*Book outgoing parcels with courier services (e.g. FedEx, DHL, TNT)
Rugs & Inventory
*Manage showroom inventory
*Wrap and prepare samples for delivery
Deliveries
*Receive, unpack and organise incoming deliveries
*Coordinate outgoing deliveries with courier partners
Showroom & Housekeeping
*Maintain the showroom to a consistently high standard
*Prepare and display new products for weekly product meetings
*Assist with stock records, running order and location registers
*Support general showroom tasks, including light maintenance, cleaning and tidying
About You
*Highly organised with strong attention to detail
*Comfortable working in a fast-paced, hands-on environment
*Physically capable of assisting with lifting and moving stock
*Reliable, proactive and a strong team player
*Previous experience in a showroom, sample library or retail support role is advantageous, but not essential
This is an excellent opportunity for someone who enjoys working behind the scenes in a premium design-led environment and takes pride in maintaining high standards.