Our client, a freight forwarder is looking for a Freight Operator to join their office in Barking.
We’re looking for a proactive and detail-oriented Freight Operations Coordinator to join our team and take ownership of inbound shipments across ocean and air freight.
This is a full-time, office-based role in Barking and is focused purely on freight operations and shipment management — no customs clearance responsibilities involved.
Key Responsibilities
*Manage end-to-end import shipments (FCL, LCL & air freight) from pre-alert through to delivery
*Liaise with overseas agents, carriers, hauliers, and warehouses
*Monitor shipment progress and proactively resolve delays or issues
*Coordinate deliveries to ensure smooth final mile execution
*Track and control operational costs (freight, handling, ancillary charges)
*Provide clear and timely updates to customers
*Follow internal SOPs to ensure consistent and efficient operations
What We’re Looking For
*Experience in freight forwarding / import operations
*Strong understanding of ocean and/or air freight processes
*Highly organised with strong attention to detail
*Confident communicator with a proactive mindset
*Ability to manage multiple shipments in a fast-paced environment
What We Offer
*Competitive salary (depending on experience)
*Stable, full-time position within a growing business
*Supportive team environment
*Exposure to a wide range of global logistics operations