Helpdesk Administrator



Pertemps are currently recruiting for numerous Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.



we have a number of shifts available:

Full Time:

*Sunday-Thursday 05:00-13:30

*Tuesday-Saturday 06:00-14:30

*Tuesday-Saturday 13:30-22:00


Part Time:


*Friday-Monday 06:00-12:00

*Friday-Monday 14:30-21:00




Responsibilities as a Helpdesk Administrator:


*Answering telephone calls and emails

*Logging queries on the companies CRM system

*Dealing with any live issues and investigating discrepancies

*Completing KPI trackers and performance reports

*Collate information and update business system

*Chase internal teams to find query resolutions

*Building and maintaining solid relationships with depots and customers




Requirements for this position:


*Previous experience in a customer facing role

*Confident speaking over the phone

*Analytical working approach

*Experience and knowledge of Microsoft packages




The Role:


*£12.71 per hour

*Temp to permanent position




If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch