Courier customer services clerk / logistics
other jobs Heathrow Personnel
Added before 9 Days
- England,South East,Berkshire
- Full Time, Permanent
- £25,000 - £30,000 per annum
Job Description:
We’re currently recruiting on behalf of a growing logistics business for a Customer Service Agent to join their busy Colnbrook office.
This is a fast-paced, customer-focused role where you’ll handle queries, bookings and delivery updates while working closely with internal teams to ensure a seamless customer experience.
Key Responsibilities:
*Managing customer enquiries via phone, email and online channels
*Coordinating bookings and tracking deliveries
*Proactively resolving issues and keeping customers informed
*Supporting admin, shipments and fulfilment projects
*Working towards daily performance targets
About You:
*Strong communication and customer service skills
*Confident phone manner and attention to detail
*Able to multitask in a fast-paced environment
*Team player with a proactive approach
*Previous logistics/customer service experience desirable
What’s on Offer:
*£25,000–£29,500 salary
*25 days holiday + bank holidays
*Company pension & development programme
*Employee perks scheme + wellbeing support
*Free parking & refreshments
Hours: Full-time, rotating shifts between 07:30–19:00 (on a rota basis, with future on-call requirement)
This is a fast-paced, customer-focused role where you’ll handle queries, bookings and delivery updates while working closely with internal teams to ensure a seamless customer experience.
Key Responsibilities:
*Managing customer enquiries via phone, email and online channels
*Coordinating bookings and tracking deliveries
*Proactively resolving issues and keeping customers informed
*Supporting admin, shipments and fulfilment projects
*Working towards daily performance targets
About You:
*Strong communication and customer service skills
*Confident phone manner and attention to detail
*Able to multitask in a fast-paced environment
*Team player with a proactive approach
*Previous logistics/customer service experience desirable
What’s on Offer:
*£25,000–£29,500 salary
*25 days holiday + bank holidays
*Company pension & development programme
*Employee perks scheme + wellbeing support
*Free parking & refreshments
Hours: Full-time, rotating shifts between 07:30–19:00 (on a rota basis, with future on-call requirement)
Job number 3704753
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
Heathrow Personnel
Company size: 5–9 employees
Industry: Recruitment Consultancy
Our company started in May 1988, specialising in the supply of permanent. temporary and contract staff to the freight forwarding, courier, airline, ca...