ITSM New Business Sales Consultant
Location: Hybrid – Watford (2 days per week in office)
Type: Full-time
Salary: £60,000 – £80,000 + commission (OTE £120,000 – £150,000)
The OpportunityWe’re looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international organisation.
This is a true hunter role—focused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. You’ll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design.
If you thrive in a target-driven environment and enjoy owning the full sales cycle, this role offers significant earning potential and real impact.
What You’ll Be DoingNew Business Development
*Proactively generate and win new business across MSPs and enterprise organisations
*Identify, engage, and influence key decision-makers in IT, Operations, and Service Management
*Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator
*Develop a strong pipeline through outbound activity, networking, and targeted campaigns
Consultative Solution Selling
*Lead discovery sessions to uncover client challenges and opportunities
*Position ITSM, integration, and automation solutions aligned to business outcomes
*Deliver compelling demos, proposals, and workshops
*Manage the full sales cycle from prospecting through to close and handover
Deal & Pipeline Management
*Navigate complex, multi-stakeholder sales environments
*Maintain accurate forecasting and pipeline visibility
*Consistently meet and exceed revenue targets
Market Insight & Collaboration
*Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice)
*Feed market intelligence back into marketing, product, and leadership teams
*Collaborate cross-functionally to support growth and customer success
What We’re Looking ForEssential:
*Proven track record in new business ("hunter") sales within ITSM, IT services, or MSP environments
*Experience selling ITSM, automation, or integration solutions
*Strong understanding of managed services and recurring revenue models
*Ability to manage complex B2B sales cycles
*Excellent communication and consultative selling skills
*Highly self-motivated with a results-driven mindset
Desirable:
*Knowledge of ITSM frameworks (e.g. ITIL, SIAM)
*Experience with integration or workflow automation platforms
*Background selling into MSPs, enterprise IT teams, or via channel/resellers
Why Join Us?*Join a growing international business with strong market momentum
*High-earning potential with uncapped commission structure
*Work in a collaborative, forward-thinking environment
*Opportunity to influence growth strategy and market expansion
Additional Benefits:
*1-week onboarding and cultural immersion at HQ in Finland
*Global presence across the UK, Europe, and the US
*Strong focus on autonomy, progression, and professional development
Ready to Make an Impact?If you’re a driven new business sales professional with ITSM expertise and a passion for winning, we’d love to hear from you.