Role: Customer Services Coordinator
Location: Biggleswade
Hours: Monday to Friday, 8am - 5pm, early finish Fridays
Salary: £31,800 per annum
OA are currently looking to recruit for an experienced Customer Services Coordinator to join a well established client based in Biggleswade.
Duties of a Customer Services Coordinator:
*Deliver consistently high-quality customer service, maintaining a professional and friendly first impression at all times
*Provide timely support and advice to customers, ensuring accuracy with technical details (e.g. part and serial numbers)
*Prepare and manage estimates, quotations, and orders using internal systems and spreadsheets
*Coordinate and progress workshop jobs, keeping customers updated on status and timelines
*Handle RFQs, follow-ups, and customer communications to drive efficient service delivery
*Support the wider team with administrative tasks, including travel and logistics arrangements, as required
What we would like from you:
*Previous experience within B2B Customer Service is essential
*Background industry within service, engineering or manufacturing is essential
*Excellent communication skills; written and verbal
*Accurate with meticulous attention to detail
*Excellent organistion skills with ability to multi-task and prioritise workload
*Confident telephone manner
*Computer literate in Microsoft office
If you are interested in this role, please apply below with your most recent CV.
BEDFORDPERM
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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.