Subsidence Claims Handler
other jobs IPS Group Ltd
Added before 2 Days
- England,South East,Hampshire
- Full Time, Permanent
- £28,000 - £32,000 per annum
Job Description:
Job Title: Subsidence Handler
Location: Remote
Salary: Competitive + Bonus + Benefits
An established and well-regarded claims management business is looking to strengthen its subsidence team with the addition of an experienced Subsidence Handler.
This is a strong opportunity for someone already working within property or subsidence claims who wants to develop their technical capability within a structured, quality-driven environment. The business has a long-standing reputation for delivering high standards across domestic and commercial claims, with genuine investment in training and progression.
The role
You’ll play a key part in managing subsidence claims from initial triage through to progression, supporting both customers and the wider technical team. This is a desk-based role with a strong focus on investigation, communication and accurate decision-making.
Responsibilities include:
*Managing and progressing subsidence claims in line with insurer guidelines
*Conducting initial triage to determine validity and next steps
*Reviewing policy coverage, terms and conditions
*Preparing reports within agreed service levels
*Maintaining accurate and up-to-date claim records
*Communicating effectively with customers, insurers and internal stakeholders
*Supporting wider team activity as required
Experience
*Experience in subsidence, property claims, or a similar technical claims environment
*Confidence handling complex or sensitive conversations
*Strong written and verbal communication skills
*Good attention to detail and a methodical approach
*Ability to manage your own workload and prioritise effectively
*Professional qualifications (Cert CII / Cert CILA or similar) are advantageous
ackage
*Competitive salary with discretionary bonus
*Hybrid working model
*25 days holiday (rising with service) + birthday off
*Private healthcare
*Pension contribution
*Life assurance
*Ongoing training and support with professional qualifications
*Clear progression pathways within a growing business
This is a solid opportunity for someone who wants stability, development, and to be part of a business that genuinely values technical quality over volume.
Location: Remote
Salary: Competitive + Bonus + Benefits
An established and well-regarded claims management business is looking to strengthen its subsidence team with the addition of an experienced Subsidence Handler.
This is a strong opportunity for someone already working within property or subsidence claims who wants to develop their technical capability within a structured, quality-driven environment. The business has a long-standing reputation for delivering high standards across domestic and commercial claims, with genuine investment in training and progression.
The role
You’ll play a key part in managing subsidence claims from initial triage through to progression, supporting both customers and the wider technical team. This is a desk-based role with a strong focus on investigation, communication and accurate decision-making.
Responsibilities include:
*Managing and progressing subsidence claims in line with insurer guidelines
*Conducting initial triage to determine validity and next steps
*Reviewing policy coverage, terms and conditions
*Preparing reports within agreed service levels
*Maintaining accurate and up-to-date claim records
*Communicating effectively with customers, insurers and internal stakeholders
*Supporting wider team activity as required
Experience
*Experience in subsidence, property claims, or a similar technical claims environment
*Confidence handling complex or sensitive conversations
*Strong written and verbal communication skills
*Good attention to detail and a methodical approach
*Ability to manage your own workload and prioritise effectively
*Professional qualifications (Cert CII / Cert CILA or similar) are advantageous
ackage
*Competitive salary with discretionary bonus
*Hybrid working model
*25 days holiday (rising with service) + birthday off
*Private healthcare
*Pension contribution
*Life assurance
*Ongoing training and support with professional qualifications
*Clear progression pathways within a growing business
This is a solid opportunity for someone who wants stability, development, and to be part of a business that genuinely values technical quality over volume.
Job number 3706054
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Company Details:
IPS Group Ltd
Company size: 50–99 employees
Industry: Recruitment Consultancy
IPS Group began as Insurance Personnel Selection in 1969 providing a professional recruitment service to the London insurance market. Over the years w...