Client Service Executive
  • England,London,City of London
  • Full Time, Permanent
  • £27,000 - £30,000 per annum
Job Description:
Client Services Executive – Premium Apparel & FashionLocation: Hammersmith, West London
Salary: £27,000 + Benefits + Career Progression
Full-Time | Office-Based (Hybrid after training)
A Career Step into Premium Fashion & Client ServicesThis is an opportunity for someone who has already gained experience in a customer-facing or office-based role and is now ready to step into a more structured, high-quality, career-focused environment.
We are seeking a Client Services Executive to join a leading premium apparel design business working with globally recognised brands and delivering bespoke, high-end garment solutions.
This is a role for someone who values standards, detail, and progression, and wants to build a long-term career in client services and account management within a design-led industry.
About the CompanyA respected London-based premium apparel and uniform design business, known for delivering exceptional bespoke garments to international clients across luxury, corporate, and events sectors.
The business is recognised for:
*High-quality bespoke design and garment production
*Long-standing relationships with prestigious global clients
*A culture built on precision, accountability, and service excellence
*Investing in long-term career development, not short-term roles
The RoleAs a Client Services Executive, you will support Account Managers and play a key role in ensuring a seamless client experience from order through to delivery.
This is a highly organised, detail-focused role where you will gain exposure to both client management and operational delivery.
Key Responsibilities:
*Managing client communication with professionalism and accuracy
*Overseeing order processing, stock control, and system updates
*Coordinating bespoke garment production (branding, embroidery, customisation)
*Tracking logistics, shipping, and delivery schedules
*Supporting Account Managers and wider project delivery teams
*Ensuring all client requirements are delivered to a premium standard
About YouThis role is designed for a candidate in their second professional role who is ready to elevate their career.
You will likely have:
*1–2 years’ experience in customer service, retail, admin, or similar roles
*A strong interest in fashion, apparel, textiles, or premium product environments
*Excellent attention to detail and organisational skills
*Confident, professional client communication skills
*A proactive mindset with a focus on quality and continuous improvement
*The ability to work effectively in a fast-paced, structured environment
What’s on Offer*Clear and structured career progression into Account Management
*Exposure to high-profile global clients and premium projects
*Full training and ongoing professional development
*A role that builds strong foundations in client services, operations, and commercial delivery
*Hybrid working model after successful training period
*Modern offices in Hammersmith, West London
*A supportive, high-standard, design-led team environment
Benefits*20 days holiday + bank holidays
*Additional holiday increase with service
*Pension scheme
*Hybrid working after training
*Career development and structured progression pathway
*Exposure to international, high-value client accounts
*Training and mentorship within a specialist industry
Career ProgressionThis is not just a support role — it is a clear pathway into Client Services and Account Management within a premium, design-led business.
High-performing individuals can progress into:
*Client Services Manager
*Account Manager or Sales
*Client Relationship Lead
Apply NowIf you are looking for acareer-building role in a premium, design-focused business with clear progression and high standards, we wouldlike to hear from you.
Job number 3707880

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metapel
Company Details:
Dovetail Recruitment
Company size: 5–9 employees
Industry: Recruitment Consultancy
Dovetail Recruitment was founded in 2008 by Liz Davies who evolved a respected and highly regarded agency over the following 12 years. In July 2020, L...
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