Role: Go Live Executive (Sales Support & Onboarding)
Location: Northampton (Office-based)
Industry: Financial Services / Payments
Our client a leading global payments provider looking for a dedicated Go Live Executive to partner with our Corporate Sales community. In this critical role, you will be the driving force behind getting our clients "live" quickly, ensuring a seamless, right-first-time onboarding experience.
If you have a strong background in the payments industry and love blending analytical support with client relationship management, we want to hear from you!
What You’ll Do*Drive Client Onboarding: Take accountability for getting clients live efficiently, gathering KYC documentation, and ensuring accurate, right-first-time applications.
*Empower the Sales Team: Provide vital administrative, pricing, and operational support.
*Commercial Execution: Prepare sales pricing proposals, contracts, and commercial agreements, engaging with credit teams for limit approvals.
*Cross-Functional Collaboration: Partner with internal departments (operations, legal, compliance) to ensure smooth sales processes and timely delivery of services.
*Data & CRM Management: Maintain accurate customer records, resolve enquiries, and analyze sales data to provide actionable insights for strategic decision-making.
*Risk & Compliance: Take ownership of managing risk, strengthening controls, and escalating issues appropriately.
What they are Looking ForEssential Skills:
*Demonstrable knowledge of the payments industry (specifically Acceptance/Gateway products).
*Proven experience in a customer support or operational role within payments.
*Client-facing experience with a track record of delivering service excellence.
*A proactive mindset with the ability to take responsibility for end results and continuous improvement.
Desired Skills:
*Exceptional communication skills (verbal & written)-you know how to make the complex simple for customers.
*Proficient IT skills, particularly within the Microsoft suite.
*Strong business acumen, strategic thinking, and high attention to detail.
Our CultureWe operate on a strong moral compass rooted in Respect, Integrity, Service, Excellence, and Stewardship. We offer a diverse, inclusive, and engaged culture where you can bring your whole self to work. We are proud to be an equal opportunity employer, celebrating the unique contributions of every team member.
Candidates must be eligible to live and work in the UK.
Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.