Summary We’re looking for a Campsite Assistant to work at Wasdale and Eskdale Campsite. This role is all about making sure that people have their best possible experience of an outdoor holiday with the National Trust. Internally, within the National Trust, you’ll be known as an ’Outdoors Holidays Operations Assistant’.
Accommodation is provided to the postholder for the proper or better performance of?their?duties?in accordance with?Trust criteria and HMRC rules.?
Salary: £25,837.50 per annum
Contract duration: Fixed term until 31st October 2026
Working Hours 37.5 hours per week
Working Pattern: Your hours will include evenings, weekends and bank holidays. Shifts can be 9-5, 10-6 or 11-7, plus on call duties 4 days per week. Further detail of on call duties can be found in the attachments to this advert.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it’s like to work here To find out more about what it’s like to work within "Holidays" at the National Trust, click here to watch our video.
What you’ll be doing You’ll help to keep the campsite and bunkhouse clean, well-maintained and welcoming for all guests. This includes practical tasks like cleaning and basic maintenance, reporting any repairs needed and generally being a friendly contact for everyone staying here.
You’ll be greeting people, helping with their bookings and dealing helpfully with their enquiries or complaints. You’ll also help to run the campsite shop when needed. Everything you do day-to-day will make a big difference to someone’s holiday, and help to make things run smoothly and to the standard that guests expect from the National Trust.
You can view the full role profile for this role in the document attached. You don’t need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we’re looking for We’d love to hear from you if you’re:
*happy to work in all weather conditions, as this is an outdoor role
*focused on giving great service to everyone you meet
*a team player, but also happy to work on your own initiative
*well-organised and adaptable
*willing to learn new skills.
The package The National Trust has the motto ’For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.