Role: Sales Support Administrator
Location: Stockport (SK1)
Salary: £28-32k plus bonus


We are a Stockport-based finance broker supporting UK businesses with funding solutions including equipment leasing, hire purchase, and business loans.


We are looking for a Sales Support Administrator with strong organisational, communication, and customer-facing skills to join our growing team. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting a sales function while maintaining high administrative standards.


Role Overview (60% Sales Support / 40% Administration)
This role is primarily focused on supporting the sales team to drive new business, manage client relationships, and ensure a smooth customer journey from proposal through to completion, alongside key administrative responsibilities.


Key Responsibilities
Sales Support (60%)
*Assist the sales team with preparing and processing new finance proposals
*Convert proposals into live agreements using Goldvision
*Liaise with customers to guide them through the application and documentation process
*Conduct verification calls for e-sign documentation
*Maintain regular communication with customers and suppliers throughout the deal lifecycle
*Send deal completion emails and monthly deal interval updates
*Provide updates to sales team on deal progress and pipeline status
*Respond to customer queries including settlements and document requests
*Support business development by ensuring a smooth onboarding experience for new clients


Administration (40%)
*Prepare and check finance documentation, ensuring accuracy of calculations and customer details
*Liaise with funders to complete documentation and manage deal progression
*Check and process incoming paperwork (finance documents, supplier invoices, etc.)
*Manage payouts: verify documentation, scan/save signed documents, update Goldvision
*Chase funders regarding supplier payments and ongoing deals
*Carry out Experian ID checks and Land Registry searches
*Send thank-you emails to customers and suppliers
*Assist with end-of-lease processes and termination communications
*Take card payments over the phone
*Maintain accurate records and filing systems


Skills & Experience Required
*Excellent telephone manner and customer communication skills
*Strong organisational skills with the ability to manage multiple tasks
*High level of numeracy and attention to detail
*Experience supporting a sales team or working in a customer-facing role
*Proficient in Microsoft Word and Excel


About You
You’ll be proactive, detail-oriented, and confident communicating with customers and internal teams. You enjoy being part of a sales-driven environment and take pride in helping deals progress efficiently.