Field Operations Manager – Building Services
*Location: Surrey, Various
*Job Type: Full-time
*Salary: Up to £51,515.10 per annum, plus vehicle allowances
We are seeking a Field Operations Manager to oversee and direct all works carried out by the resources allocated on a contract. This role involves managing service levels, quality, cost control, and ensuring timely completion to meet schedules for incentive payments. The ideal candidate will have previous experience in K&B and adaptations, and will handle operational, financial, contractual, health & safety, and HR matters, with support from the Regional Head of Operations.
Day-to-Day of the Role:
*Manage, plan, organize, and coordinate work orders within prescribed timescales.
*Direct in-house and agency operatives as well as subcontractors to ensure maximum productivity, customer satisfaction, quality, and completeness of works.
*Administer incentive schemes and ensure all operational procedures are followed.
*Present operational unit aspects such as service delivery and KPIs to the Regional Head of Operations during monthly/weekly meetings.
*Monitor contract performance, producing detailed analysis and implementing improvement plans.
*Manage recruitment processes, performance appraisals, and development of staff within your business unit.
*Ensure compliance with health and safety standards and lead by example to promote a safety culture.
Required Skills & Qualifications:
*City & Guilds/time served tradesperson with a minimum of 5 years site experience in the property maintenance/construction industry, or CIOB Level 4 diploma in site management.
*CITB CSCS Health and Safety card for a Supervisor/Manager.
*SSSTMS H&S course or higher.
*Certificate of Asbestos Awareness Training.
*IOSH 1-day ’Working Safely’ Training Certificate (or equivalent).
*Previous supervisory/management experience.
*Full driving licence.
*Excellent communication, organisation, and time management skills.
*Ability to manage change and work both independently and within a team