We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis and it’s not one to miss! This is a fantastic opportunity for someone who is organised, customer-focused and thrives in a varied administrative role where no two days are the same.
Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing Group
18.5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday
Requirements
Outline of Key responsibilities in the role...
* Be the first point of contact for customers, residents and partner agencies
* Provide administrative support to the Supported Housing and Telecare teams
* Respond to enquiries, resolve routine issues and support customer communications
* Coordinate appointments, meetings and correspondence
* Maintain accurate records and update housing management systems
* Support with invoices, rent statements, service charge enquiries and ordering processes
* Assist in collating data for reporting, monitoring and performance purposes
* Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records)
* Manage key documentation such as tenancy agreements, contracts and reports
* Work closely with internal teams, managing agents and external partners


We’re looking for someone who has...
* Has experience working with customers or the general public
* Is confident using Microsoft Office (Word, Excel, Outlook)
* Has strong organisational and administrative skills
* Can manage multiple tasks and prioritise effectively
* Takes a professional, customer-focused approach
* Is flexible and able to respond to changing demands
This is an opportunity to join a supportive team where your work plays a key role in delivering high-quality services to our residents and communities.
If you’re looking for a role where you can make a real impact behind the scenes, we’d love to hear from you.
Benefits
In return, we are offering the successful candidate in the role...*Starting salary of £26, 276 per annum (The full-time equivalent actual salary will be pro-rated for 18.5 hours per week.)
*27 days holiday (rising to 32 over 5 years’ service) + bank holidays
*Office base will be either our Bullgreen House office or our Wakefield office
*18.5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday
*To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link
*THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
*Please ensure you fully answer the questions on the application form.
*Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.