Main Purpose of Job:
Our client, a manufacturer of precision gearing systems, is seeking a Quality Assurance Engineer to lead and support the day-to-day implementation of Quality Management Systems. This role focuses on maintaining compliance with ISO 9001/AS9100 standards, managing PPAP and First Article Inspections, and driving quality improvements across the business. The successful candidate will play a key role in ensuring product quality, customer satisfaction, and continuous improvement.
Key Responsibilities:


*Maintain and develop the Quality Management System in line with AS9100 standards and customer-specific requirements
*Manage calibration systems in accordance with quality standards
*Plan, coordinate, and support internal audits, including Non-Conformance Report (NCR) closure
*Assist with customer audits and annual compliance requirements
*Process supplier and customer returns relating to non-conforming products
*Prepare, review, and approve documentation including FAI, PPAP, 8D reports, and permits
*Lead and promote continuous improvement and quality assurance initiatives across the business
*Identify, investigate, and implement corrective and preventative actions
*Support production teams with problem-solving and root cause analysis
*Analyse internal failure trends and recommend improvements
*Ensure QA activities align with delivery targets and business priorities
*Communicate effectively with internal teams to maintain a consistent and professional working environment
*Liaise directly with customer quality representatives to resolve complaints and issues
*Compile and analyse KPI data, presenting findings to senior leadership
*Work flexibly, including occasional travel between company or customer sites
Skills and Qualifications/experience:


*Strong understanding of AS9100 standards (minimum 3 years’ experience)
*Experience working within a manufacturing environment
*Knowledge of quality tools such as PPAP, FAI, and 8D reporting
*Lead Auditor qualification (desirable but not essential)
*High attention to detail with strong analytical skills
*Ability to work under pressure and manage competing priorities
*Capable of working both independently and as part of a team
*Strong communication and problem-solving abilities
Benefits


*Holiday: 33 days annual holiday (including bank and public holidays)
*Group life cover: 4x current basic annual salary
*Enhanced maternity/paternity leave and pay
*Pension: salary sacrifice with Royal London (ER contribution after 3 months is 3.5%; employee minimum contribution is 5%)