Training Coordinator
other jobs Reed
Added before 5 Days
- England,London,City of London
- Full Time, Permanent
- £28,000 per annum
Job Description:
Training Assistant
*Annual Salary: £28,000
*Location: Wimbledon, London
*Job Type: Hybrid (1 day in office)
We are seeking a dedicated Training Assistant to join our Clients team. This role involves a blend of training organisation, administration, and coordination, ensuring high levels of customer service to both external customers and member firms. The ideal candidate will thrive in a dynamic environment, handling multiple tasks efficiently while maintaining accuracy in all aspects of training delivery and support.
Day-to-day of the role:
*Coordinate with tutors to schedule future online training sessions.
*Manage course uploads and updates on the CRM system and public website.
*Issue training circulars regularly to both members and non-members.
*Create and manage webinar courses on platforms like GoToWebinar, ensuring content is accurately uploaded and delegate bookings are tracked.
*Handle the training@inbox, responding to all training-related enquiries and liaising with members for in-house training provisions.
*Attend online training courses to provide monitoring and assistance.
*Post-training, manage feedback collection, distribution, and processing of CPD information.
*Support the financial aspects of training by invoicing, processing payments, and managing financial summaries.
Required Skills & Qualifications:
*Experience in a customer service environment, preferably in a high-volume call centre.
*Proven track record of organising events and managing a variety of administrative tasks.
*Strong record-keeping and data inputting skills, with the ability to analyse and report data.
*Proficient use of CRM systems.
*Excellent planning and coordination skills.
*Superior communication skills in both written and spoken English.
*High computer literacy, including proficiency in Word, Excel, PowerPoint, and social media platforms.
*Exceptional telephone manner and multitasking abilities.
Benefits:
*Competitive salary of £28,000 per annum.
*Hybrid working model, allowing flexibility and work-life balance.
*Opportunities for professional development and training.
*Supportive team environment.
To apply for the Training Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
*Annual Salary: £28,000
*Location: Wimbledon, London
*Job Type: Hybrid (1 day in office)
We are seeking a dedicated Training Assistant to join our Clients team. This role involves a blend of training organisation, administration, and coordination, ensuring high levels of customer service to both external customers and member firms. The ideal candidate will thrive in a dynamic environment, handling multiple tasks efficiently while maintaining accuracy in all aspects of training delivery and support.
Day-to-day of the role:
*Coordinate with tutors to schedule future online training sessions.
*Manage course uploads and updates on the CRM system and public website.
*Issue training circulars regularly to both members and non-members.
*Create and manage webinar courses on platforms like GoToWebinar, ensuring content is accurately uploaded and delegate bookings are tracked.
*Handle the training@inbox, responding to all training-related enquiries and liaising with members for in-house training provisions.
*Attend online training courses to provide monitoring and assistance.
*Post-training, manage feedback collection, distribution, and processing of CPD information.
*Support the financial aspects of training by invoicing, processing payments, and managing financial summaries.
Required Skills & Qualifications:
*Experience in a customer service environment, preferably in a high-volume call centre.
*Proven track record of organising events and managing a variety of administrative tasks.
*Strong record-keeping and data inputting skills, with the ability to analyse and report data.
*Proficient use of CRM systems.
*Excellent planning and coordination skills.
*Superior communication skills in both written and spoken English.
*High computer literacy, including proficiency in Word, Excel, PowerPoint, and social media platforms.
*Exceptional telephone manner and multitasking abilities.
Benefits:
*Competitive salary of £28,000 per annum.
*Hybrid working model, allowing flexibility and work-life balance.
*Opportunities for professional development and training.
*Supportive team environment.
To apply for the Training Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Job number 3715941
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